You must accept delivery, obtain an RA Number and ship the item back to the correct address. Orders cancelled after the item has shipped are subject to all standard return policies. If your item is defective or was damaged in shipping, please call us at 1-88 or email us at We will arrange for the item to be repaired or replaced promptly. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at OR DAMAGES We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order unless it is an item that is built as orders come in. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as you place your order, you will receive an order confirmation e-mail.
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